Legal mentions

Presentation of the website

Under Article 6 of Law No. 2004-575 of June 21, 2004 for confidence in the digital economy, it is specified to users of the website the identity of various stakeholders in the context of its implementation and monitoring:

Owner : SARL La Borde Ecolodge Capital social de 40000€ Numéro de TVA: FR27528728769 – 10 chemin de la Borde 45420 Batilly-en-Puisaye
Responsible for publication : Eric Ozanne –
The person in charge of publication is an individual or a legal entity.
Webmaster : Eric Ozanne –
Host : ovh – 2 rue Kellermann 59100 Roubaix 1007
Data Protection Officer: Eric Ozanne –

These RGPD legal mentions are issued from the free generator of legal mentions for a website

Description of services provided.

The website aims to provide information on all activities of the company Family Ecolodge (group stays) strives to provide on the site information as accurate as possible. However, it can not be held responsible for omissions, inaccuracies and deficiencies in the update, whether due to him or to third party partners who provide this information.

All the information indicated on the site is given as an indication, and is likely to evolve. In addition, the information on the site is not exhaustive. It is given subject to modifications having been made since it was put on line.

Contractual limitations on technical data

The site uses JavaScript technology. The website can not be held responsible for material damage related to the use of the site. In addition, the user of the site undertakes to access the site using recent equipment, free of viruses and with a browser of the latest generation updated. The site is hosted by a provider on the territory of the European Union in accordance with the provisions of the General Regulation on Data Protection (RGPD: No. 2016-679)

The objective is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible period of time, in particular for maintenance purposes, to improve its infrastructure, in the event of a failure of its infrastructure or if the Services generate traffic deemed abnormal. and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephone equipment linked in particular to network congestion preventing access to the server.

Intellectual property and counterfeiting

La Borde Ecolodge is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the Internet site, in particular the texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or the process used, is forbidden, except with the prior written authorization of:

Any unauthorized exploitation of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

Limitations of responsibility

La Borde Ecolodge acts as a publisher of the site. La Borde Ecolodge is responsible for the quality and the veracity of the Contents which it publishes.

La Borde Ecolodge can not be held responsible for direct and indirect damage caused to the user’s equipment, when accessing the website, and resulting either from the use of equipment that does not meet the specifications listed in point 4, or the occurrence of a bug or incompatibility.

La Borde Ecolodge cannot also be held responsible for the indirect damages (such as a loss of market or loss of a chance) consecutive to the use of the site Interactive spaces (possibility of asking questions in the space contact) are at the disposal of the users. La Borde Ecolodge reserves the right to remove, without preliminary setting in residence, any contents deposited in this space which would contravene the applicable legislation in France, in particular with the provisions relating to the data protection. If necessary, La Borde Ecolodge also reserves the possibility of calling into question the civil and/or penal responsibility of the user, in particular in case of message in racist, injurious, defamatory, or pornographic matter, whatever the support used (text, photograph).

Personal data management

The Customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the Digital Economy, the Data Protection Act of 06 August 2004 as well as the General Data Protection Regulation (RGPD: n° 2016-679).

Persons responsible for the collection of personal data

For the Personal Data collected within the framework of the creation of the personal account of the User and his navigation on the Site, the person in charge of the treatment of the Personal Data is : La Borde Ecolodge. represented by Eric Ozanne, his legal representative

As the person in charge of the treatment of the data which it collects, makes a commitment to respect the framework of the legal provisions in force. In particular, it is the Customer’s responsibility to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of the processing in accordance with the reality. Each time that processes Personal Data, takes all the reasonable measures to ensure the exactitude and the relevance of the Personal Data with regard to the purposes for which processes them.

Purpose of the data collected is likely to process all or part of the data:

to allow navigation on the Site and the management and traceability of the services ordered by the user: connection data and use of the Site, billing, order history, etc.
to prevent and fight against computer fraud (spamming, hacking…): computer equipment used for navigation, IP address, password (hashed)
to improve navigation on the Site: connection and usage data
to conduct optional satisfaction surveys on email address
to carry out communication campaigns (sms, email): telephone number, email address does not market your personal data which are thus only used by necessity or for statistical and analysis purposes.

Right of access, rectification and opposition

In accordance with current European regulations, Users of have the following rights:

right of access (Article 15 RGPD) and rectification (Article 16 RGPD), updating, completeness of Users’ data right to block or delete Users’ personal data (Article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited
the right to withdraw consent at any time (Article 13-2c GDPR)
the right to limit the processing of Users’ data (article 18 RGPD)
right to object to the processing of Users’ data (Article 21 GDPR)
the right to portability of the data provided by the Users, when such data are subject to automated processing based on their consent or on a contract (Article 20 GDPR)
right to define the fate of the data of the Users after their death and to choose to whom will have to communicate (or not) their data to a third party that they will have beforehand designated

As soon as has knowledge of the death of a User and in the absence of instructions of its share, commits itself destroying its data, except if their conservation proves to be necessary at evidential ends or to answer a legal obligation.

If the User wishes to know how uses his Personal Data, to ask to rectify them or to oppose their treatment, the User can contact by writing to the following address

La Borde Ecolodge – DPO, Eric Ozanne
10 chemin de la Borde 45420 Batilly-en-Puisaye.

In this case, the User must indicate the Personal Data that he would like to correct, update or delete, identifying himself precisely with a copy of an identity document (identity card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed on by law, in particular as regards the conservation or archiving of documents. Finally, the Users of can file a complaint with the control authorities, and in particular with the CNIL (

Non-disclosure of personal data refrains from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as “not adequate” by the European Commission without informing the customer beforehand. However, remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n° 2016-679). undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Customer’s Information is brought to the attention of, the latter must inform the Customer as soon as possible and communicate the corrective measures taken. In addition does not collect any “sensitive data”.

The Personal Data of the User can be treated by subsidiaries of and subcontractors (service providers), exclusively in order to achieve the purposes of the present policy.

Within the limits of their respective attributions and for the purposes recalled above, the main persons likely to have access to the data of the Users of are mainly the agents of our customer service.

Incident notification

Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and to providing them with all necessary information to help them meet their own regulatory reporting obligations.

No personal information of the user of the site is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only the assumption of the repurchase of and its rights would allow the transmission of the aforementioned information to the possible purchaser who would be in turn held of the same obligation of conservation and modification of the data with respect to the user of the site.


To ensure the security and the confidentiality of the Personal Data and the Personal Data of Health, uses networks protected by standard devices such as by firewall, pseudonymization, encryption and password.

At the time of the treatment of the Personal Data, takes all the reasonable measures aiming at protecting them against any loss, misuse, unauthorized access, disclosure, alteration or destruction.

Hypertext links, cookies and internet tags

The site contains a certain number of hypertext links to other sites, set up with the authorization of However, does not have the possibility of checking the contents of the sites thus visited, and consequently will not assume any responsibility of this fact.

Unless you decide to deactivate the cookies, you accept that the site can use them. You can deactivate these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.


A “cookie” is a small information file sent to the User’s browser and stored within the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies will not damage the User’s terminal in any way. is likely to process the information of the User concerning his visit of the Site, such as the consulted pages, the carried out research. This information allows to improve the content of the Site and the User’s navigation.

Cookies facilitate navigation and/or the provision of services offered by the Site, the User can configure his browser to allow him to decide whether or not to accept them so that Cookies are stored in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User can also configure his browser so that the acceptance or refusal of Cookies is proposed to him punctually, before a Cookie is likely to be recorded in his terminal. informs the User that, in this case, it is possible that the functionalities of his browser are not all available.

If the User refuses the recording of Cookies in his terminal or his browser, or if the User deletes those recorded there, the User is informed that his navigation and his experience on the Site may be limited. This could also be the case when or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal seems to be connected to the Internet.

If necessary, declines all responsibility for the consequences linked to the degraded functioning of the Site and of the services possibly proposed by, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for to record or to consult the Cookies necessary to their functioning because of the choice of the User. For the management of Cookies and the User’s choices, the configuration of each browser is different. It is described in the browser’s help menu, which will allow the User to know how to modify his/her wishes regarding Cookies.

At any time, the User can choose to express and modify his wishes regarding Cookies. may also use the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the Website of or in its mobile application and if the User has accepted the deposit of cookies by continuing to navigate on the Website or mobile application of, Twitter, Facebook, Linkedin and Google Plus may also deposit cookies on your terminals (computer, tablet, cell phone).

These types of cookies are deposited on your terminals only if you consent to them, by continuing your navigation on the Website or mobile application of At any time, the User may nevertheless revoke his or her consent for to deposit this type of cookie.

BALISES (“TAGS”) INTERNET may occasionally employ web beacons (also known as “tags,” or action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store information about them, including the User’s IP address) in a foreign country.

These beacons are placed both in the online advertisements that allow users to access the Site, and on the various pages of the Site.

This technology allows to evaluate the responses of visitors to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports on Site activity for, and provide other services related to the use of the Site and the Internet.

Applicable law and jurisdiction

Any dispute relating to the use of the website is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Orleans


All prices expressed on this site are in €, all taxes included, excluding tourist tax.

Consumer Mediator :

Since January 2016, any consumer has the right -if he or she wishes- to have recourse free of charge to a mediation mechanism for the amicable resolution of the dispute between him or her and the professional with whom he or she has signed a sales contract or a service supply contract.

Within this same framework, the professional must guarantee his customer of an effective recourse to a device of Mediation of the Consumption.

The Mediators of the Consumption gathered within the Center of Mediation of the consumption of the conciliators of justice, strong of their experience of extra-judicial settlement of the disputes and conscious of the importance of a perennial and appeased relation between consumers, trades and businesses of proximity, make available their implication and their competence in the treatment of the disputes of consumption.

It is in this context, which transposes European law into French law at present (articles L 611-1 and following; articles R.612-1 and following of the consumer code), and in compliance with these provisions, that the present Charter has been drafted.

Its objective is to specify the role and the principles of operation of the Mediation Center of the Justice Conciliators; each Mediator subscribes to it; it is imposed on the parties as well as, if necessary, to their advisers or any person intervening within the framework of the mediation of the consumption (experts for example).

Our company is a member of the mediator: CM2C
4 rue Saint Jean
75017 Paris


Customer: any professional or capable natural person within the meaning of Articles 1123 et seq. of the Civil Code, or legal entity, who visits the Site which is the subject of these general conditions.
Services : provides the Customers with :

Content: All the elements constituting the information present on the Site, in particular texts – images – videos.

Information customers : Hereafter referred to as “Information (s)” which correspond to all personal data that may be held by for the management of your account, the management of customer relations and for analysis and statistical purposes.

User: Internet user connecting, using the above-mentioned site.

Personal information: “Information that allows, in any form whatsoever, directly or not, the identification of individuals to whom they apply” (Article 4 of Law No. 78-17 of January 6, 1978).

The terms “personal data”, “data subject”, “subcontractor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (RGPD: n° 2016-679)

Terms and conditions for a group stay at FAMILY ECOLODGE


General conditions for individual stays as of January 1, 2022

1. conditions of admission :

In accordance with Article 1 of the Decree of February 7, 1959, it is recalled that no person can be accepted on this land without the agreement of the manager. The provisions of this regulation are applicable by right to any person admitted to stay in the residential leisure park. 

2.rental accommodation :

Description of the accommodation: please refer to the description on the website

Definition of the rental seasons: please refer to the description on the website

Rental periods and duration : please refer to the description on the website

The rental price includes : the rental of the accommodation, the sheets, the charges (water, gas, electricity), the access to the services of the reception, the games and the sauna. The rentals are available from 5 pm on the day of arrival and must be vacated before 11 am on the day of departure.  Any overrun will result in the invoicing of a prorata temporis supplement. Transfer, subletting : all rentals are nominative and cannot be transferred or sublet without prior agreement from the establishment. deposit :

For rental accommodations, a security deposit of 200 € is required upon arrival in the establishment. It is paid by credit card. This deposit will be returned in its entirety on the day of departure or within eight days at the latest, if the inventory of fixtures is satisfactory. Otherwise, the following will be deducted from the deposit: the value of missing objects, a fixed amount for cleaning (35 €) for insufficiently cleaned or excessively dirty facilities, in case of non-compliance with the ban on smoking in the premises or the ban on bringing in an animal. The amount of repairs in case of damage caused by the occupant. Any damage exceeding the amount paid as a security deposit will be charged to the client after deduction of the security deposit.


The number of persons indicated in our rates corresponds to the maximum occupancy allowed, taking into account the equipment available. It cannot be exceeded for safety and insurance reasons.

5.change of stay:

Any requested modification in terms of dates, place, duration, number of persons or family composition must be validated by our services. It may be subject to additional billing, if necessary, under the reservation fee. In case of arrival less than 15 days before the date of arrival, the cancellation conditions are fully applicable. 

6.cancellation :

Modification or cancellation of your stay by yourself before your arrival, except for promotions:

For any cancelled stay, Family Ecolodge retains a sum whose amount depends on the date of cancellation: 

More than 15 days before the beginning of the stay: 0% of the rental price
Less than 15 days before the beginning of the stay: 100% of the rental price

The remaining amount will be charged directly to the credit card with which the reservation was made. Promotional rates are not cancellable.

If you book directly on our website ( for a stay scheduled until 31/12/2022 you benefit from our peace of mind guarantee, i.e. a free cancellation until the day of your arrival, without any amount to pay, in the following cases

confinement in your city of residence or in our city decided after the date you made your reservation
traffic restrictions between your department/country of residence and our department/country decided after the date you made your reservation

It is strongly advised to take out cancellation insurance.

Modification or cancellation of stay by Family Ecolodge before your arrival or on site:

In case of weather alert or with external events announced, beyond our control, such as bad weather, storm or storm, Family Ecolodge reserves the right to cancel your stay for safety reasons. In this case, we will propose you the postponement of your stay in the cabin to a later date. If you have already left your home, we will offer you other types of accommodation at no extra charge, subject to availability, on site or in another establishment. If you are not satisfied with any of these offers or if a new accommodation is not possible, all the sums paid will be reimbursed, except in case of force majeure; no other compensation can be claimed.

7 – Rates and payment of the stay :

7.rates and payment of the stay :

The rates appearing on our website are likely to be modified according to economic conditions or regulatory provisions, they include all taxes, excluding tourist tax. Only the price shown on your voucher or other confirmation letter is valid.

The reservation becomes effective only after confirmation by our services by e-mail.

Payment of the stay : a pre-payment by credit card is necessary to make your reservation. It will serve as a guarantee of payment. The payment of the stay will be done on the spot before the departure. 

8 Promotions – Last minute sales:

During these occasions, it is possible that for the same stay the customers paid different prices. Clients who have paid the higher price will not be entitled to a refund of the difference between the price they paid and the promotional price.  Discounts are not cumulative with promotions, nor are they retroactive.  

9.delayed arrivals – early departures :

In the absence of a written message from the tenant specifying that he/she has had to postpone the date of arrival, the accommodation becomes available 12 hours after the date of arrival stipulated in the rental contract, and full payment of the services remains required. No reduction will be granted in the case of late arrival or early departure (see possibilities of reimbursement under the cancellation insurance).

10.optional cancellation insurance:

We advise you to take out optional cancellation insurance. In the event of cancellation for a reason covered by the insurance, this will allow you to obtain a partial or total refund of your stay, according to the conditions stipulated in the contract. This peace of mind insurance is highly recommended. 

11.children :

The age of the children is calculated according to their birthday and the start date of the stay. An official document justifying the age of the children may be requested at the beginning of the stay. They are under the responsibility of the parents during the whole stay. From 12 years old they are considered as adults for the catering.

12.internal rules :

All tenants are required to comply with the rules of Family Ecolodge under penalty of sanctions up to the termination of the contract. 

13.pets :

Pets are allowed on the site, whatever they are. (valid anti-rabies vaccination and identification certified by a card issued by the Société Centrale Canine). In case of non-compliance with this clause by the Customer, Family Ecolodge may refuse the stay. In this case, no refund will be made.

14.valuables and business deposit :

It is recommended not to leave valuables in the accommodations. The objects left in deposit in Family Ecolodge are under the responsibility of its owner. In case of theft or damage, Family Ecolodge can in no way be held responsible.

15.complaints : 

Any complaint relating to a stay must be sent by registered letter with acknowledgement of receipt within 30 days following the stay to the following address Family Ecolodge – La Borde – 45420 Batilly-en-Puisaye. In case of technical problems on the equipment of leisure or well-being, the company La Borde Ecolodge can not be held responsible and no refund will be made.

16.responsibility of the Customer : 

It is the customer’s responsibility to verify that the information provided at the time of booking, or at any other time, is accurate and complete. It is the client’s responsibility to ensure that the contact information provided at the time of booking is correct and that it will be used to receive the booking confirmation. In the event that the customer does not receive this confirmation, it is his responsibility to contact Family Ecolodge. For the good follow-up of his file, the customer must inform Family Ecolodge immediately of any modification of the information provided at the time of his reservation.

17. Additional charges and billing:

If you return the accommodation late, you will be charged the amount of the rental at the normal rate as well as the overrun and an additional charge of 50 € for late fees.

If you return the accommodation or the rented equipment (bicycle or other equipment) in an unsatisfactory state (damage, dirt, dry toilets not emptied, dishes not cleaned and/or put away …) you will be charged for the restoration of the premises. These costs correspond to the cost of replacement or repairs to be made, plus the working time required to manage the disaster at a rate of 30 € per hour.

You are responsible for the payment of all charges related to your rental and your use of the rented property and/or equipment

By accepting these rental conditions, you authorize us to charge your bank account, via your credit card, for any additional charges related to your rental. You must inform us of any changes to your credit card. At the end of each rental period, we will charge your credit card for the rental fee, additional charges and any damage to the rental property if you have not paid the amount due prior to your departure.

By providing us with your credit card information, you authorize us to charge all fees related to your rental and additional charges.

18. Hygiene:

By making a reservation to stay in our establishment, you agree to comply with the rules of hygiene in force in the establishment. Any breach of these rules may result in the termination, without notice or refund, of your stay. If you fail to empty your dry toilets, you may be charged for an additional two nights to perform a sanitary emptying.


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